Comments on: Building Customer Loyalty: Do you have what it takes?

By: Tim White

Tim White — Mon, 01 Jun 2009 20:10:20 +0000

I've always held that they key to success in sales is building genuine, long lasting relationships. Many of my clients have become close friends. Relationship building is what I love most about helping people buy or sell homes. My biggest suggestion: Be a straight shooter. Soft selling or putting a sugary coating on a problem will not make it go away. If there's an obstacle in your customer's way, don't avoid it. Tackle it head on, and help them work through it. I've spent months helping people correct credit blemishes. When they were able to buy, there was no question in their minds as to what Realtor they were going to work with. Tim White’s last blog post..HUD Continues to Work Out DPA Issues

By: Susan Berland

Susan Berland — Tue, 26 May 2009 21:50:56 +0000

Always do more than expected. Be a good listener and that means listening between the lines. Thanks for another great post, Ann. Susan Berland’s last blog post..Awaiting the Day of Decision on Gay Marriage

By: Susan Berland

Susan Berland — Tue, 26 May 2009 21:48:32 +0000

Always do more than is expected. Be a good listener and that means listening between the lines. Love what you give Ann. Thanks for another great post.

Susan Berland
http://susanberland.yolasite.com

Susan Berland’s last blog post..Awaiting the Day of Decision on Gay Marriage

By: Houseonahillorg

Houseonahillorg — Fri, 22 May 2009 20:42:16 +0000

That is a great concept to implement into your personality. Being genuine is so important in any relationship. Believe it or not it even works in government/law enforcement. Houseonahillorg’s last blog post..Reaching Out To The World Today ~

By: Les

Les — Thu, 21 May 2009 18:41:57 +0000

Remember that loyalty is - always - a two-way street. That's true of most relationships in our personal and business lives as well. The company that drops employees at the first sign of a downturn may be unhappily surprised later when other key employees leave the company, feeling that the company's behavior has earned it no loyalty. Les’s last blog post..

By: Cindy

Cindy — Mon, 11 May 2009 17:13:50 +0000

Educate them. In my day job as a purchasing manager, I constantly turn to my suppliers for information. The most knowledgeable among them are my most valued suppliers. There is not substitute for knowledge. Cindy’s last blog post..If I Give Away the Milk, Who Will Buy the Cow?